3k77's Privacy Policy

1.1 Registration & Account Information

When you create and manage an account at 3k77, we collect the following information:

• Full name and date of birth
• Mobile number and email address (where applicable)
• Password (stored in encrypted form — never readable in plain text)
• Preferred language and communication method

1.2 Identity Verification Information

To ensure secure transactions and prevent fraud, we may collect identity verification information in certain cases:

• National ID number (NID) or passport details
• Proof of address
• Mobile banking account details (bKash, Nagad, or Rocket)

This information is used solely for identity verification purposes and is stored with the highest level of security.

1.3 Transaction & Financial Information

During deposits and withdrawals at 3k77, we collect:

• Transaction amount, date, and time
• Payment method used (bKash, Nagad, or Rocket)
• Transaction reference number
• Deposit and withdrawal history

Full card numbers or detailed bank account information are not stored on our servers.

1.4 Technical & User Behaviour Information

To improve and secure our platform, we automatically collect certain information:

• IP address and device type
• Browser information and operating system
• Time spent on the platform and pages visited
• Game play history and betting patterns
• Login time, location, and device information

2.1 Service Delivery & Operations

• Account creation, verification, and management
• Processing deposits and withdrawals
• Operating gaming and betting services
• Issuing bonuses and rewards
• Managing the VIP programme

2.2 Security & Fraud Prevention

• Identity verification and age confirmation (21+)
• Detecting and preventing suspicious transactions
• Detecting multiple accounts and fraud
• Monitoring platform security

2.3 Customer Support & Communication

• Providing support via live chat and email
• Sending account-related notifications
• Resolving technical issues
• Providing responsible gaming information and support

2.4 Platform Development & Analytics

• Analysing and improving the user experience
• Planning new games and services
• Identifying and fixing technical errors
• Improving overall service quality

SSL Encryption

All pages and data transfers on 3k77 are secured with SSL (Secure Socket Layer) encryption. This means all information exchanged between your browser and our servers is fully encrypted and cannot be read by third parties.

Secure Data Storage

All your personal and financial information is stored in encrypted databases. Passwords are never stored in plain text — they are kept only in hashed form, which cannot be reversed.

Access Control

Only a limited number of 3k77 staff members who need access to fulfil their responsibilities are granted access to personal information. All staff operate under strict confidentiality agreements and receive regular security training.

Security Monitoring

Our security team monitors the platform around the clock. Any suspicious activity or unauthorised access attempt is automatically detected and immediate action is taken.

4.1 Payment Processing Services

To process transactions via bKash, Nagad, and Rocket, the necessary transaction information is shared with the relevant payment service providers. These providers follow their own privacy policies.

4.2 Game Software Providers

Game providers such as Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, NetEnt, Microgaming, and Ezugi may have limited access to game operation data for the purposes of fair gameplay and technical operations.

4.3 Legal Obligations

Where legally required — such as under a court order or a valid request from a competent authority — 3k77 may be obliged to provide relevant information. In such cases, we will endeavour to notify the user in advance wherever possible.

4.4 Technology Service Providers

Trusted third parties may be used for server hosting, cybersecurity, and analytics services. These providers operate under strict confidentiality agreements and may not use your information for their own purposes.

5.1 Essential Cookies

These cookies are essential for maintaining login sessions, security verification, and core platform operations. Without them, the service will not function properly.

5.2 Functional Cookies

These cookies are used to save your preferred language, game settings, and personalised experience. They help ensure a better experience on your next visit.

5.3 Analytics Cookies

Limited analytics data is collected to understand and improve how the platform is used. Information gathered through these cookies is anonymised and used solely for overall improvement purposes.

Cookies can be disabled from your browser settings, though this may limit some features of the platform.

Right to Access

You can find out at any time what information we hold about you. You can view this information by logging into your account or by contacting us at [email protected].

Right to Rectification

If any of your personal information is incorrect, you can request a correction. Keeping accurate information is essential for a secure account.

Right to Erasure

You can request account closure and ask for your personal information to be deleted. However, certain information may need to be retained for a specified period due to legal obligations.

Right to Object to Processing

You can object to marketing communications or analytical use of your data. Once an objection is raised, the relevant processing will be stopped as soon as possible.

7.1 Active Account Data

All necessary information is retained for as long as your account remains active. Once you request account closure, the data deletion process begins.

7.2 Transaction Records

Financial transaction records are retained for a defined period for legal compliance and dispute resolution purposes, even after account closure. This retention period is determined by legal requirements.

7.3 Security Logs

Technical logs are retained for a limited period for cybersecurity and fraud prevention purposes. Once the retention period expires, this information is automatically deleted.

Service Is Prohibited for Users Under 21

3k77 is operated for users aged 21 and above only. We do not knowingly collect personal information from any minor. If we become aware that a minor has created an account, we immediately close that account and delete all associated information.

If you believe a minor is using our platform, please notify us immediately.

Update Process

3k77 may update this privacy policy from time to time. For any significant changes, we will notify registered users in advance. The updated policy will take effect from the date it is published.

If you use our services regularly, it is advisable to check this page occasionally. The date of the latest update will always be displayed at the top of this page.

Support & Contact

24/7 Live Chat — Speak directly with our support team

Email: [email protected]